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Revenue Operations Analyst

Minneapolis, MN

We are hiring a Revenue Operations Analyst to support our Service Operations revenue and billing process for the Engage product, and to eventually initiate and lead other revenue and billing process improvement initiatives within the organization. Immediate responsibilities include but are not limited to:

  • Ensure the EVP of Service Operations has visibility into current revenue compared to projected revenue;
  • Works with Finance to gain a better understanding of current revenue forecast
  • Monitors revenue forecast against reported actuals using Client Activation order form activity contained in Salesforce
  • Takes a lead role in aligning Sales Operations, Finance and Service Operations for monthly revenue close reviews and actions;
  • Maintains the Service Operations Revenue Dashboard; provides inputs from a client order transaction and member count on behalf of the EVP of Service Operations
  • Ensures Rally revenue is accurately captured and included in the monthly Optum invoice process
  • Creates and provides monthly buy-up and package reports to Optum
  • Provides details behind billed revenue
  • Maintains all documentation behind monthly revenue billing on Google drive
  • Assists the EVP of Service Operations with bottoms up revenue forecasting
  • Partners with Salesforce team to implement requirements specific to revenue tracking and reporting
  • Partners with Finance on monthly billing reconciliations;
  • Initiates and manages process improvement projects for Service Operations Billing
  • Under the supervision of the hiring manager, create a sustainable billing process for Connect product
  • Work with VP of Growth to document approved price concessions in Salesforce

Skills & Requirements:

  • BA/BS degree or equivalent practical experience
  • Familiarity with Salesforce is a plus
  • Strong Excel skills
  • Highly organized and detail oriented
  • Self-motivated, entrepreneurial, ability to work autonomously
  • Must be adaptable, proactive, energetic, and willing to learn and deliver on a variety of tasks and responsibilities