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Workplace Experience Operations Coordinator

Denver, CO

Rally Health™ is all about putting health in the hands of the individual. It’s our mission, and it drives everything we do, which is to empower people with easy-to-use online and mobile tools that help them take charge of their health and health care, from improving their diet and fitness to selecting health benefits, and choosing the right doctor at the right price for their needs.

Our culture is built on a deep and sincere dedication to helping people live healthier lives. To do this, we are committed to innovating continuously at every level. We know that some of the things we do are not going to work, and that’s okay. We’re not trying to build something that is churn and burn. We’re building something that supports people over their lifetime. Every day, we get to work with amazing people on something that directly impacts the lives of millions of people for the better.

At Rally Health, we believe that two heads truly are better than one. Rallyers understand the importance of communication and collaboration, ensuring that we work we produce is the best that it can be. Every opinion is valid and valued, and we share ideas that elevate the way we work. We know that the big picture and the small details are tied together, and we keep both in mind. Everything we do is executed with our users in mind, so we make sure that all of our work has a human touch. Here at Rally, we take advantage of the opportunity to build strong relationships with each other, because it makes us better.

Rally Health is looking for a highly motivated Workplace Experience Operations Coordinator to join our front desk support staff at our Denver location. Rally Health's Workplace Experience team is responsible for providing first-in-class service to all employees and visitors who step inside our office. We service the organization by focusing on on-site services, workplace environment, office operations, and employee experience. We are models of honesty, integrity, and personal accountability. We are looking for a standout colleague who is able to demonstrate resilience, quickly recovering from adverse issues while maintaining composure. The ideal Rallyer for this role will be able to handle both routine tasks and larger, more complex projects with ease and autonomy. An individual who is able to thrive in both a collaborative and individually-driven environment. We are looking for someone who is articulate, reliable and ready to roll up their sleeves. There isn't a task you aren't willing to take on.

Daily Responsibilities:

  • Lead front desk duties, including, but not limited to; Mail Distribution, Answering the phone (low volume), Receiving and distributing packages, Checking in visitors to Rally
  • Assisting with the day-to-day office operations; Fulfillment of office supplies, Daily Catering, Food and Beverage
  • Work with appropriate vendor support contacts for the Minneapolis office to resolve any issues
  • Liaise with building management for facility needs, as appropriate
  • Handle Jira ticket queue to ensure new and outstanding requests are appropriately assigned and prioritized for the office
  • Assist in the onboarding of new Rallyers from a Workplace Experience perspective - provide the "WOW" experience for all; handle badge access, office tour, desk set-up and placement of all incoming new hires
  • Participate in and act as a representative for all site-based culture committee events; prepare presentations, assist in scheduling office events.
  • Maintain office seating chart and management of space, as well as inventory (office supplies, swag, etc.); Maintain safe, clean, and productive environment throughout the office, kitchen, and conference rooms.
  • Assist with special projects and events as needed IE. birthday celebrations, happy hours, All Hands, Well-being and site-based events to name a few.

Job Requirements:

  • Education: High School diploma/GED required, Bachelor Degree preferred.
  • 1+ years of previous experience required in a corporate office coordinator role; Office Management experience preferred.
  • Being available to handle occasional weekend work, or after hour office vendor management.
  • Availability to work 8:30am to 5:30pm 5 days a week (M-F)
  • Effective communication - must be able to build strong relationships.
  • A can-do attitude that is focused solely on providing top-notch customer service.
  • A focused approach to the work you do and a strong sense of urgency; multi-tasking skills are a necessity
  • Possess strong work ethic and problem-solving skills with the ability to work with autonomy.
  • Ability to lift up to 20 lbs.
  • Experience working in GSuite (Gmail, Calendar, GDocs, GSheets, GSlides)
  • Advanced knowledge in Office (Work, Excel, Powerpoint)
  • Prior experience working with Atlassian products (JIRA, Wiki, HipChat)
  • Project management background preferred
  • Familiarity with Mac laptops and OS

Why join Rally? On top of an innovative work atmosphere and a chance to help people change their lives, we offer competitive pay, daily catered lunches, and an extensive benefits package for all full-time employees (including medical, dental, vision and 401(k)). In addition, offer the ability to grow, while truly making an impact in the healthcare system.

Rally knows that we are strongest when our employee population reflects the diversity of the world around us, and we are a place where all voices are valued. A diverse workforce will enrich us with the talent, energy, perspective and inspiration we need to achieve our mission. Rally Health believes in a policy of equal employment and opportunity for all people. It is our policy to recruit, hire, train, and promote individuals in all job titles, and administer all programs, without regard to race, color, religion, national origin or ancestry, citizenship, sex, age, marital status, pregnancy, childbirth or related medical conditions, personal appearance, sexual orientation, gender identity or expression, family responsibilities, genetic information, disability, matriculation, political affiliation, veteran status, union affiliation, or any other category protected by applicable federal, state or local laws.

Individuals with disabilities and veterans are encouraged to apply. Applicants who require an accommodation related to the application and/or review process should notify Talent Acquisition (recruiting@rallyhealth.com).

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