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Salesforce Business Analyst - Remote

Remote

This is a Remote position from the the following states:  CA, CO, FL, IL, MN, MD, NC, NV, OR, PA, TN, TX, VA, Washington DC, WI

Rally Health™ is all about putting health in the hands of the individual. It’s our mission, and it drives everything we do, which is to empower people with easy-to-use online and mobile tools that help them take charge of their health and health care, from improving their diet and fitness to selecting health benefits, and choosing the right doctor at the right price for their needs.

Our culture is built on a deep and sincere dedication to helping people live healthier lives. To do this, we are committed to innovating continuously at every level. We know that some of the things we do are not going to work, and that’s okay. We’re not trying to build something that is churn and burn. We’re building something that supports people over their lifetime. Every day, we get to work with amazing people on something that directly impacts the lives of millions of people for the better.

At Rally Health, we believe that two heads truly are better than one. Rallyers understand the importance of communication and collaboration, ensuring that we work we produce is the best that it can be. Every opinion is valid and valued, and we share ideas that elevate the way we work. We know that the big picture and the small details are tied together, and we keep both in mind. Everything we do is executed with our users in mind, so we make sure that all of our work has a human touch. Here at Rally, we take advantage of the opportunity to build strong relationships with each other, because it makes us better. 

About the Team:  

As a Salesforce Business Analyst, you will be part of a team responsible for ongoing development of our salesforce.com platform. Our Salesforce Business Analysts wear many hats on their projects and will interface directly with internal stakeholders to understand their needs in order to administer and enhance the system accordingly.

Your day to day: 

You will use your excellent technical and communication skills, working alongside Solution and Technical Architects to maximize efficiency and capitalizing on the full features and benefits of the system based on various user group needs.  You’ll demonstrable ability to meet deadlines, handle and prioritize simultaneous requests with tight deadlines, and lead laterally and upwards. 

Your core responsibilities: 

  • You'll work independently with members of the user community to gather, understand, define and document development requirements.
  • Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients; using Elements.Catalyst
  • You'll collaborate with team members to design a solution that will meet our partners business requirements and fulfill user stories
  • Identify and recommend opportunities for process improvement.
  • You will assist with migration from older systems/processes into Salesforce.com.
  • Collaborate with developers to test and verify that solutions will meet the business requirements
  • You will work with our management team to establish suitable processes and solutions to support administrative, development, and change management activities.

About you: 

  • Bachelor's Degree with a minimum of 2+ years experience as a Salesforce.com Analyst.
  • Experience with Health Cloud, Sales Cloud, Service Cloud.
  • Field Service Lightning required.
  • Functional knowledge of relational databases and SFDC data structure, and an understanding of how to use the tool to meet complex process and reporting requirements.
  • Solid understanding of Salesforce.com standard methodologies and functionality.
  • Flexibility to work various hours as needed to provide Live Production support.

Experience preferred:

  • Previously worked within an Agile Environment
  • Marketing Cloud and Community Cloud.
  • Insurance domain knowledge.

Why join Rally? On top of an innovative work atmosphere and a chance to help people change their lives, we offer competitive pay, daily catered lunches, and an extensive benefits package for all full-time employees (including medical, dental, vision and 401(k)). In addition, offer the ability to grow, while truly making an impact in the healthcare system.  

Rally knows that we are strongest when our employee population reflects the diversity of the world around us, and we are a place where all voices are valued. A diverse workforce will enrich us with the talent, energy, perspective and inspiration we need to achieve our mission. Rally Health believes in a policy of equal employment and opportunity for all people. It is our policy to recruit, hire, train, and promote individuals in all job titles, and administer all programs, without regard to race, color, religion, national origin or ancestry, citizenship, sex, age, marital status, pregnancy, childbirth or related medical conditions, personal appearance, sexual orientation, gender identity or expression, family responsibilities, genetic information, disability, matriculation, political affiliation, veteran status, union affiliation, or any other category protected by applicable federal, state or local laws.

Individuals with disabilities and veterans are encouraged to apply. Applicants who require an accommodation related to the application and/or review process should notify Talent Acquisition (recruiting@rallyhealth.com).

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

 

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