All openings

UX Researcher

Washington, DC

 

Rally Health is all about putting health in the hands of the individual. It’s our mission, and it drives everything we do, which is to empower people with easy-to-use online and mobile tools that help them take charge of their health and health care, from improving their diet and fitness to selecting health benefits, and choosing the right doctor at the right price for their needs.

Our culture is built on a deep and sincere dedication to helping people live healthier lives. To do this, we are committed to innovating continuously at every level. We know that some of the things we do are not going to work, and that’s okay. We’re not trying to build something that is churn and burn. We’re building something that supports people over their lifetime. As Rally Health founder and CEO Grant Verstandig says, “We get to do amazing work every day that directly impacts the lives of millions of people for the better.”

The XD team is responsible for all aspects of the user experience within the Rally digital platform (suite of web and mobile apps). These integrated apps allow a user to easily manage their day-to-day health and healthcare.

Your primary focus as UX Researcher will be planning and conducting primary and secondary research across all phases of the product development lifecycle, including product ideation and definition, prototyping, and future iteration. You’ll aim to unify, simplify, and contextualize healthcare for consumers by supporting the design team in building a seamless experience that navigates and engages employees and their families in their health, care, and benefits.

Responsibilities:

  • Collaborate with designers, copy writers, and product owners to gather information about their product requirements and testing goals to find out what needs researching / usability testing.
  • Plan and conduct studies based on these requirements / goals, including, but not limited to: card sorting, tree tests, screenshot click tests, talk out loud studies (unmoderated and moderated), and secondary research.
  • Document and communicate all research findings to the team.
  • Evaluate research process and innovate to ensure continual improvement of research methods and reports.

Requirements:

  • Basic understanding of human-centric approach to designing products.
  • Strong cross-functional collaboration and communication skills.
  • Strong written and verbal communication skills in order to present the findings of your research.
  • Ability to be flexible. You will be working with requirements that evolve often.
  • Ability to think outside the box about problems and propose creative solutions
  • Excellent analytical skills and attention to detail

Why join Rally? On top of an innovative work atmosphere and a chance to help people change their lives, we offer competitive pay, daily catered lunches, and an extensive benefits package for all full-time employees (including medical, dental, vision and 401(k)). In addition, offer the ability to grow, while truly making an impact in the healthcare system.

Rally Health is committed to ensuring that its workforce reflects America’s diverse population. Rally Health knows that such diversity will enrich us with the talent, energy, perspective and inspiration it needs to achieve its mission. Rally Health believes in a policy of equal employment and opportunity for all people based on merit and commitment to the principles of diversity. It is our policy to recruit, hire, train, and promote individuals in all job titles, and administer all programs, without regard to race, color, religion, national origin or ancestry, citizenship, sex, age, marital status, pregnancy, childbirth or related medical conditions, personal appearance, sexual orientation, gender identity or expression, family responsibilities, genetic information, disability, matriculation, political affiliation, veteran status, union affiliation, or any other category protected by applicable federal, state or local laws.

Individuals with disabilities and veterans are encouraged to apply. Applicants who require an accommodation related to the application and/or review process should notify Talent Acquisition (recruiting@rallyhealth.com).

 

Ready to Rally?

Ready to join Rally?

Close