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XD Operations Manager

San Francisco, CA, Chicago, IL, Washington, DC


Rally Health is all about putting health in the hands of the individual. It’s our mission, and it drives everything we do, which is to empower people with easy-to-use online and mobile tools that help them take charge of their health and health care, from improving their diet and fitness to selecting health benefits, and choosing the right doctor at the right price for their needs.

Our culture is built on a deep and sincere dedication to helping people live healthier lives. To do this, we are committed to innovating continuously at every level. We know that some of the things we do are not going to work, and that’s okay. We’re not trying to build something that is churn and burn. We’re building something that supports people over their lifetime. As Rally Health founder and CEO Grant Verstandig says, “We get to do amazing work every day that directly impacts the lives of millions of people for the better.”

Rally Health is seeking an XD Operations Manager to lead the daily operations of a division of our in-house Experience Design team, which is split across San Francisco, Washington DC & Chicago. The position will support a variety of talent including designers, writers, information architects, and user experience designers while assigning jobs, setting priorities to meet deadlines and troubleshooting. The role will also work closely with our Product Managers, Sales, Clients Solutions, and Development organizations across all product lines.

The qualified individual should have experience leading resources via Product roadmaps. This role reports into the XD Operations department and it’s established process. This person should also be highly creative in problem-solving, as there is a continuous need for creative and forward thinking with respect to evolving needs of the team and company process. You will possess strong preference for working in an intimate, collaborative, and open work environment.


  • You have a BA/BS degree or equivalent practical experience
  • You have 5+ years of experience in project management
  • You have excellent resource management skills
  • You will know Jira

Preferred qualifications:

  • You have established standards and practices (initiation, tracking, reviews, follow up, etc.) and ensuring team deliverables meeting high standards.
  • You have worked side-by-side with designers, writers, IA/UX leads and understand their unique needs.
  • You are able to work diligently and meet tight deadlines.
  • You have advocated for the members of the team to provide and excellent working environment.
  • You have led outside vendors and contractors.

Why join Rally? On top of an innovative work atmosphere and a chance to help people change their lives, we offer competitive pay, daily catered lunches, and an extensive benefits package for all full-time employees (including medical, dental, vision and 401(k)). In addition, offer the ability to grow, while truly making an impact in the healthcare system.

Rally Health is committed to ensuring that its workforce reflects America’s diverse population. Rally Health knows that such diversity will enrich us with the talent, energy, perspective and inspiration it needs to achieve its mission. Rally Health believes in a policy of equal employment and opportunity for all people based on merit and commitment to the principles of diversity. It is our policy to recruit, hire, train, and promote individuals in all job titles, and administer all programs, without regard to race, color, religion, national origin or ancestry, citizenship, sex, age, marital status, pregnancy, childbirth or related medical conditions, personal appearance, sexual orientation, gender identity or expression, family responsibilities, genetic information, disability, matriculation, political affiliation, veteran status, union affiliation, or any other category protected by applicable federal, state or local laws.

Individuals with disabilities and veterans are encouraged to apply. Applicants who require an accommodation related to the application and/or review process should notify Talent Acquisition (

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


Ready to Rally?

Ready to join Rally?