All openings

Atlassian Administrator

San Francisco CA; Minneapolis, MN

Rally Health is all about putting health in the hands of the individual. It’s our mission, and it drives everything we do, which is to empower people with easy-to-use online and mobile tools that help them take charge of their health and health care, from improving their diet and fitness to selecting health benefits, and choosing the right doctor at the right price for their needs.

Our culture is built on a deep and sincere commitment to helping people live healthier lives. To do this, we are committed to innovating at every level. As our president and COO David Ko says, “We are a company that continuously innovates. It cannot end. It has to be in everything we do, which means that some of the things we’re going to do are not going to work – and that’s okay. We’re not trying to build something that is churn and burn. We’re building something that follows consumers over their lifetime.”

Do you love working with positive, upbeat people and having fun while doing it? Do you have the hunger to take on complex challenges in Jira/Confluence administration? Do you love working with internal users directly to provide complex solutions? Then come join the Rally team!

The Atlassian Administrator role supports Rally ongoing JIRA/Confluence needs from User Management to workflow and design implementation. This role demands incoming requests by users and demands timely support and mentorship.

Responsibilities:

  • Perform overall maintenance and administration of Atlassian applications Jira/Confluence.
  • Be a go-to person for any JIRA/Confluence related issues and partner with cross-functional teams to design and implement solutions consistent with industry standards.
  • Build complex JIRA workflows, field configurations, screen schemes, permission schemes and notification schemes.
  • Identify and resolve JIRA/Confluence issues reported by end-users.
  • Recommend, test, install, and configure JIRA/Confluence add-ons as needed.
  • You will be a part of centralized IT team across Rally supporting the Enterprise Applications.
  • Be a part of on-call support.

Qualifications:

  • 2+ years of experience with Jira/Confluence including system administration.
  • BS degree in engineering or equivalent experience.
  • Prior experience with Jira/Confluence migrations preferred.
  • Understand basic database administration, and proven competency in writing SQL queries, preferably Postgres database.
  • Linux knowledge and familiarity with AWS preferred.
  • A motivated self-starting personality, able to work independently while maintaining patience with constant interruptions and multiple requests.
  • Coding experience in one or more languages like: Bash Scripting, Python, Java.
  • Why join Rally? On top of an innovative work atmosphere and a chance to help people change their lives, we offer competitive pay, daily catered lunches, and an extensive benefits package for all full-time employees (including medical, dental, vision and 401(k)). In addition, offer the ability to grow, while truly making an impact in the healthcare system.

Rally Health is committed to ensuring that its workforce reflects America’s diverse population. Rally Health knows that such diversity will enrich us with the talent, energy, perspective and inspiration it needs to achieve its mission. Rally Health believes in a policy of equal employment and opportunity for all people based on merit and commitment to the principles of diversity. It is our policy to recruit, hire, train, and promote individuals in all job titles, and administer all programs, without regard to race, color, religion, national origin or ancestry, citizenship, sex, age, marital status, pregnancy, childbirth or related medical conditions, personal appearance, sexual orientation, gender identity or expression, family responsibilities, genetic information, disability, matriculation, political affiliation, veteran status, union affiliation, or any other category protected by applicable federal, state or local laws.

Individuals with disabilities and veterans are encouraged to apply. Applicants who require an accommodation related to the application and/or review process should notify Talent Acquisition (recruiting@rallyhealth.com).

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.