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Senior Client Executive

Minneapolis, MN

Rally Health is all about putting health in the hands of the individual. It’s our mission to empower people with easy-to-use online and mobile tools that help them take charge of their health and health care; from improving their diet and fitness, to selecting health benefits, and choosing the right doctor at the right price for their needs.

Our culture is built on a deep and authentic dedication to helping people live healthier lives. To do this, we are committed to innovating at every level. As our president and COO David Ko says, “We are a company that continuously innovates. It cannot end. It has to be in everything we do, which means that some of the things we’re going to do are not going to work – and that’s okay. We’re not trying to build something that is churn and burn. We’re building something that follows consumers over their lifetime.”

We are looking for a strategic Senior Client Executive who will partner with and ensure the long-term success of many of our marquis clients.

You will be responsible for developing long-term relationships with a specific client base. You will liaise with customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

While this is not a sales position and account management experience is desired, account managers with a demonstrated track record for identifying growth opportunities and building strategic relationships will be considered

Responsibilities:

  • Operate as the lead point of contact for any and all matters specific to your clients
  • Build and maintain strong, long-lasting client relationships
  • Develop a trusted advisor relationship with key client stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to client needs and objectives
  • Forecast and track key account metrics
  • Identify and grow opportunities within your client base and collaborate with sales teams to ensure growth attainment
  • Assist with high severity requests or issue escalations as needed

Qualifications:

  • 5 + years of account management or other relevant experience
  • Proven track record of creating long-term, strategic client relationships that you can articulate and show growth plans
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
  • Experience in delivering client-focused solutions based on customer needs
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Excellent listening, negotiation and presentation skills
  • Excellent verbal and written communications skills
  • BA/BS degree or equivalent

Why join Rally? On top of a creative work atmosphere and a chance to help people change their lives, we offer competitive pay, daily catered lunches, and an extensive benefits package for all full-time employees (including medical, dental, vision and 401(k)). In addition, offer the ability to grow, while truly making an impact in the healthcare system.

Rally Health is committed to ensuring that its workforce reflects America’s diverse population. Rally Health knows that such diversity will enrich us with the talent, energy, perspective and inspiration it needs to achieve its mission. Rally Health believes in a policy of equal employment and opportunity for all people based on merit and dedication to the principles of diversity. It is our policy to recruit, hire, train, and promote individuals in all job titles, and administer all programs, without regard to race, color, religion, national origin or ancestry, citizenship, sex, age, marital status, pregnancy, childbirth or related medical conditions, personal appearance, sexual orientation, gender identity or expression, family responsibilities, genetic information, disability, matriculation, political affiliation, veteran status, union affiliation, or any other category protected by applicable federal, state or local laws.

Individuals with disabilities and veterans are invited to apply. Applicants who require an accommodation related to the application and/or review process should notify Talent Acquisition (recruiting@rallyhealth.com).