All openings

Senior Product Manager

Los Angeles, CA, Minneapolis, MN

Rally Health is all about putting health in the hands of the individual. It’s our mission, and it drives everything we do, which is to empower people with easy-to-use online and mobile tools that help them take charge of their health and health care, from improving their diet and fitness to selecting health benefits, and choosing the right doctor at the right price for their needs.

Our culture is built on a deep and sincere commitment to helping people live healthier lives. To do this, we are committed to innovating at every level. As our president and COO David Ko says, “We are a company that continuously innovates. It cannot end. It has to be in everything we do, which means that some of the things we’re going to do are not going to work – and that’s okay. We’re not trying to build something that is churn and burn. We’re building something that follows consumers over their lifetime.

Real Appeal, now part of Rally Health, is a proprietary, 52-week intensive lifestyle intervention program that focuses on helping participants lose weight and maintain weight loss. Our ultimate goal is to mitigate or prevent obesity related issues such as pre-diabetes, diabetes and cardiovascular disease. The program is delivered live over the Internet and combines entertaining and educational videos, live virtual coaching and online group participation. We sell our program directly to insurers/payers (Fortune 50 companies), who then offer it as a free benefit to employees.

Our Product Development group is vital to our success and leads the future growth of Real Appeal. Success in this position relies on many factors: your ability to deal with ambiguity, adapt and embrace change, and a long-term commitment to enable lasting weight loss through lifestyle change.

As a Senior Product Manager, you will help to shape our product’s vision, strategy and features to exceed members’ expectations and delight our clients. You will work closely with leadership from Real Appeal’s technology, operations, user experience, and business teams to deliver product enhancements and market expansions, while maintaining the integrity of our program.

Responsibilities:

  • Work with clients and other team members to understand business needs, challenges and opportunities
  • Gather and assess business goals, market research, and other input to formulate product features, functions and requirements
  • Lead the development of new, as well as drive and enhance existing, capabilities from inception to launch
  • Act as a mediator between the business leaders and the technical teams - communicating consumer/client needs, market trends, and translating those needs and trends into new product features
  • Collaborate and partner with parent/partner organizations as needed to ensure alignment with organization-wide product plans and strategic priorities
  • Develop and support a coherent product development process spanning the organization and incorporating business leaders to develop and communicate a complete product, design, content, and user experience strategy and roadmaps in support of new product initiatives
  • Work with user experience team to manage total performance to meet critical business metrics, including Net Promoter Score, user satisfaction, consumer engagement, and financial results
  • Build a collaborative culture and foster relationships with both internal and external strategic partners. Provide sales support including answering RFP questions as needed
  • Participate in planning and execution of user acceptance testing, triage issues and work with development teams to resolve
  • Guide product analysts / business analysts supporting your initiatives

Qualifications:

  • Bachelor’s degree
  • 4+ years as an individual contributor with at least 2 years in a leadership role, including some experience in a corporate and/or healthcare environment
  • Experience partnering with creative and technical professionals
  • Experience developing internet or mobile products, user experience, content, and/or design
  • Fluency in utilizing MS Office applications, including proficiency with Microsoft Excel
  • Solid communication skills, including written, spoken, and presentation communications
  • Strong analytical and problem-solving skills
  • Experience working collaboratively at all levels and across business lines using influencing skills
  • Ability to lead multiple projects / assignments and competing priorities
  • Ability to maintain focus and a positive attitude in ambiguous or high pressure situations
  • Professional demeanor, comfortable in client-facing role, high EQ
  • Ability to thrive in an entrepreneurial environment which requires creativity and self-motivation
  • Ability to travel up to 10% based on Business needs
  • Experience in any healthcare related field preferred
  • Experience delivering Web experiences that meet user needs based on usability research, UX design and information architecture principles, and product management methodologies preferred
  • Experience working in matrix environment preferred
  • Graduate degree preferred

Why join Rally? On top of an innovative work atmosphere and a chance to help people change their lives, we offer competitive pay, daily catered lunches, and an extensive benefits package for all full-time employees (including medical, dental, vision and 401(k)). In addition, offer the ability to grow, while truly making an impact in the healthcare system.

Rally Health is committed to ensuring that its workforce reflects America’s diverse population. Rally Health knows that such diversity will enrich us with the talent, energy, perspective and inspiration it needs to achieve its mission. Rally Health believes in a policy of equal employment and opportunity for all people based on merit and commitment to the principles of diversity. It is our policy to recruit, hire, train, and promote individuals in all job titles, and administer all programs, without regard to race, color, religion, national origin or ancestry, citizenship, sex, age, marital status, pregnancy, childbirth or related medical conditions, personal appearance, sexual orientation, gender identity or expression, family responsibilities, genetic information, disability, matriculation, political affiliation, veteran status, union affiliation, or any other category protected by applicable federal, state or local laws.