All openings

Senior Client Quality Assurance (CQA) Analyst

Washington, DC

Rally Health is all about putting health in the hands of the individual. It’s our mission, and it drives everything we do, which is to empower people with easy-to-use online and mobile tools that help them take charge of their health and health care, from improving their diet and fitness to selecting health benefits, and choosing the right doctor at the right price for their needs.

Our culture is built on a deep and sincere commitment to helping people live healthier lives. To do this, we are committed to innovating at every level. As our president and COO David Ko says, “We are a company that continuously innovates. It cannot end. It has to be in everything we do, which means that some of the things we’re going to do are not going to work – and that’s okay. We’re not trying to build something that is churn and burn. We’re building something that follows consumers over their lifetime.”

Rally Health is looking for a Senior Client Quality Assurance (CQA) Analyst to join our high performing team of analysts in driving the QA testing of configured client experiences. This is a client-facing position working with clients to test configurations built in a highly scalable web based system from the ground up...the right way.

As a Senior CQA Analyst, you will perform testing of platform & system integration, web services and configuration modules in a fast-growing system architecture. You will also test integration endpoints typically found in inbound and outbound API and SSO connections. Are you highly creative in testing strategies? Are you forward thinking with respect to the evolving needs of the product and the clients? If so, you may be the excellent fit for this role!

These are the values we look for in a team member:

  • You are dedicated to ensuring the best possible client experience possible and you validate that through the design and execution of high quality, detailed test cases
  • You thrive being hands on with the implementation team and our clients to ensure requirements compliance and testability
  • You bring to bear defect metrics to help improve configuration, development and testing practices
  • You are a phenomenal teammate through and through

Qualifications

  • B.S. degree in Information Technology, Computer Science, Business or other equivalent
  • Client-facing or end-user interaction and teamwork
  • UAT experience is a MUST-HAVE
  • The ability to cross communicate with both the technical team, executives and external partners and clients is a requirement
  • 5+ years of industry experience as a QA professional with a background in functional, integration and regression testing of web applications with at least 4 years being client-facing
  • Understand and execute defect triage (ensure tickets reported are actual defects by revising functional requirements and/or consulting with product owner/functional QA, prioritize based on severity and sprint impact)
  • API and SSO testing experience
  • Hands on experience with developing automation frameworks
  • Experience in participating in peer reviews and crafting test plans/test cases
  • Experience with collecting and reporting metrics
  • Demonstrable experience in Cross Browser compatibility testing
  • Being able to multitask between different applications and situations depending on delivery dates
  • Able to work with internal product feature teams and their QA analysts
  • Capture requirements and develop test cases from informal requirements
  • Report the status to executive partners, identify risks to schedule and provide gap analyses
  • Committed attention to detail

Experience with the following tools preferred:

  • Atlassian (JIRA, WIKI, etc.)
  • Salesforce
  • TestRail
  • Selenium WebDriver
  • Jenkins, GITHUB

Other Preferred:

  • Healthcare Industry experience
  • Experience with HIPAA Benefits Enrollment testing
  • Experience in executing Database queries

Why join Rally? On top of an innovative work atmosphere and a chance to help people change their lives, we offer competitive pay, daily catered lunches, and an extensive benefits package for all full-time employees (including medical, dental, vision and 401(k)). In addition, offer the ability to grow, while truly making an impact in the healthcare system.

Rally Health is committed to ensuring that its workforce reflects America’s diverse population.  Rally Health knows that such diversity will enrich us with the talent, energy, perspective and inspiration it needs to achieve its mission.  Rally Health believes in a policy of equal employment and opportunity for all people based on merit and commitment to the principles of diversity.  It is our policy to recruit, hire, train, and promote individuals in all job titles, and administer all programs, without regard to race, color, religion, national origin or ancestry, citizenship, sex, age, marital status, pregnancy, childbirth or related medical conditions, personal appearance, sexual orientation, gender identity or expression, family responsibilities, genetic information, disability, matriculation, political affiliation, veteran status, union affiliation, or any other category protected by applicable federal, state or local laws.

Individuals with disabilities and veterans are encouraged to apply.  Applicants who require an accommodation related to the application and/or review process should notify Talent Acquisition (recruiting@rallyhealth.com).