All openings

UX/Creative Writer and Content Strategist

San Francisco, CA

Rally Health is all about putting health in the hands of the individual. It’s our mission, and it drives everything we do, which is to empower people with easy-to-use online and mobile tools that help them take charge of their health and health care, from improving their diet and fitness to selecting health benefits, and choosing the right doctor at the right price for their needs.

Our culture is built on a deep and sincere commitment to helping people live healthier lives. To do this, we are committed to innovating at every level. As our president and COO David Ko says, “We are a company that continuously innovates. It cannot end. It has to be in everything we do, which means that some of the things we’re going to do are not going to work – and that’s okay. We’re not trying to build something that is churn and burn. We’re building something that follows consumers over their lifetime.”

Responsibilities

  • You’ll be responsible for conveying our brand identity and voice through all user-facing text communications, building a narrative and ensuring consistency across all pages and platforms.
  • Write interface copy: In collaboration with the product and XD teams, you’ll craft text with haiku precision to help users navigate the site and complete tasks on desktop and mobile devices. This includes creating a consistent in-product voice for everything from headlines to error messages.
  • Human-centered: Drive cohesive product narratives across all digital touch points within the product (and work with marketing, sales, and operations on touch points outside the product).
  • Additional copy: Notification e-mails are extensions of our product and voice, as are promotional materials. You may collaborate with marketing on certain aspects of the overall company communications.
  • Health content: You’ll write headlines, tips, promos, programmatic content, and some short articles
  • for the site.
  • Nitty gritty: You may need to pitch in on presentations, reports, or other items that need editorial help. If you’re up for the challenge, you may be asked to line edit freelance work.

Qualifications:

  • Gift of conveying complicated ideas with the right few words
  • Ability to learn new tools and solve problems creatively
  • High level of comfort in a fast-paced environment and with juggling many tasks
  • BA/BS or graduate degree in journalism, communication, or related field
  • 4+ years of experience in UX
  • Expert in AP style
  • Fanatic attention to detail
  • Prior experience as a UI writer or designer
  • Understanding of user-centric design and processes
  • Proven ability to work in a collaborative environment with designers, product managers, and client services managers
  • Health, medical, science, or technology writing experience a plus
  • Experience with HTML/XML for copy formatting and with content management systems preferred

Rally Health is committed to ensuring that its workforce reflects America’s diverse population. Rally Health knows that such diversity will enrich us with the talent, energy, perspective and inspiration it needs to achieve its mission. Rally Health believes in a policy of equal employment and opportunity for all people based on merit and dedication to the principles of diversity. It is our policy to recruit, hire, train, and promote individuals in all job titles, and administer all programs, without regard to race, color, religion, national origin or ancestry, citizenship, sex, age, marital status, pregnancy, child birth or related medical conditions, personal appearance, sexual orientation, gender identity or expression, family responsibilities, genetic information, disability, matriculation, political affiliation, veteran status, union affiliation, or any other category protected by applicable federal, state or local laws.

Individuals with disabilities and veterans are encouraged to apply. Applicants who require an accommodation related to the application and/or review process should notify Talent Acquisition (recruiting@rallyhealth.com).

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.