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Tech Writer / Instructional Designer

San Francisco, CA

Technical Writer / Instructional Designer
Rally Health (rallyhealth.com) is looking for a technical writer / instructional designer with project management skills. Can you translate technical project details into business speak as well as client speak?  Do you enjoy helping really smart product managers, project managers, and software engineers work more efficiently? Can you develop and deliver riveting training media that will engage your fellow Rallyers? Can you work in a fast paced, high growth, environment solving complex problems? Join us and work for the purpose of improving millions of people's wellness and lifestyles.
Here's what you'll be doing:
  • Working directly with the product team to elicit documentation content and status in support of product releases.
  • Applying Rally style to business and client communications to ensure all communications  (e.g., forms, user and training, etc.) are both professional and consistent with corporate identity; contributing to the evolution of Rally style.
  • Gathering, consolidating, and maintaining information on business and technology processes in support of our security and compliance programs.
  • Developing training and awareness programs in support of security and compliance.
  • Helping develop, articulate and communicate overall goals and deliverables.
Here's what you need:
  • 3-5 years of progressively responsible experience in technical communication and instructional design.
  • Experience performing process analysis and requirements elicitation as an aspect of technical communication
  • Experience developing and delivering dynamic and engaging training in a healthcare company
  • Experience writing user guides with demonstrated experience interacting with multi-disciplinary teams
  • Ability to communicate clearly and effectively, both verbally and in writing
  • 3-4 samples of technical writing--a business process, a policy, a technical procedure, etc.