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Technical Communication Specialist

Washington, D.C., San Francisco, Denver, or Chicago

Rally Health (rallyhealth.com) is looking for a technical writer with project management skills. Can you translate technical project details into business speak as well as client speak?  Do you enjoy helping really smart product managers, project managers, and software engineers work more efficiently? Do you have strong feelings about the Oxford comma? Can you work in a fast paced, high growth, environment solving complex problems? Join us and work for the purpose of improving millions of people's wellness and lifestyles.

Here's what you'll be doing:

  • Focusing roughly 80% of the time on creating business user-facing application documentation, and 20% on process documentation
  • Working directly with the product team to elicit documentation content and status in support of product releases.
  • Contributing to program plans and schedules to make sure stakeholders understand the roadmap.
  • Helping develop, articulate and communicate overall goals and deliverables.
  • Translating technical project details into business speak as well as client speak
  • Developing documents that facilitate process and handoffs between internal functional groups (marketing, sales, eng, client implementation)
  • Applying Rally style to business and client communications to ensure all communications (e.g., forms, user and training guides, etc.) are both professional and consistent with corporate identity; contributing to the evolution of Rally style.
  • Identifying and implementing communication process improvements.
  • Supporting the overall Rally Tool Kit as it expands.

 Here's what you need:

  • 5-7 years of progressively responsible experience in technical communication
  • Experience performing process analysis and requirements elicitation as an aspect of technical communication
  • Experience writing technical documents with demonstrated experience interacting with multi-disciplinary teams
  • Experience working with agile or scrum projects
  • Experience working with Atlassian's JIRA and Confluence
  • Ability to communicate clearly and effectively, both verbally and in writing
  • 3-4 samples of technical writing--a business process, a policy, a technical procedure, etc.

 

Rally Health is committed to ensuring that its workforce reflects America’s diverse population.  Rally Health knows that such diversity will enrich us with the talent, energy, perspective and inspiration it needs to achieve its mission.  Rally Health believes in a policy of equal employment and opportunity for all people based on merit and commitment to the principles of diversity.  It is our policy to recruit, hire, train, and promote individuals in all job titles, and administer all programs, without regard to race, color, religion, national origin or ancestry, citizenship, sex, age, marital status, pregnancy, child birth or related medical conditions, personal appearance, sexual orientation, gender identity or expression, family responsibilities, genetic information, disability, matriculation, political affiliation, veteran status, union affiliation, or any other category protected by applicable federal, state or local laws.

Individuals with disabilities and veterans are encouraged to apply.  Applicants who require an accommodation related to the application and/or review process should notify Talent Acquisition (recruiting@rallyhealth.com).